So what is stopping other citizens doesn’t which department to contact and also the channels the citizens need to contact the officials are not user friendly.
There are currently few government tech focused platforms available to overcome this challenges but government officials need to move forward with future thinking and understanding what the user wants. They do not want simple forms or call center line because they have been used to social media and online commerce sites where the customer experience is swift and easy to do. So they demand a similar nature.
What does Citizens and What our app has?
- Government need to increase the overall public participation in decision making and other ideas. So they can involve go towards more inclusive advancement
- To achieve this, the government should also design the citizen engagement platforms in a way it is easy for public too participate, accessible anywhere , also government can use the data in structured way and can visualise in simple way.
iStrata Digital have the technology solution for Government
- With iStrata, our technology solutions are already pre-built and ready to be deployed anytime in a matter of days. Thus avoiding cost issues or expectations.
- Our solutions have been built with rigorous experience by doing ground works by visiting different local offices, public transportation and observing the citizen behaviour.
- And also taking inspiration from different technology patterns of Millennial and Z-generation on what they would like to have in the smart apps.
- Overall from security and data privacy perspective, we have the experts who can customise the solutions to sit on government data center/premises.
- Contact us to know more about [email protected]. We are ready to deploy the solution for a pilot period.